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Empureo Privacy Policy

This Empureo Privacy Policy (or “Privacy Policy”) explains the practices and policies of Empureo LTD (“Empureo”) regarding the collection and protection of Personal Data (defined below) supplied by users or collected by us from users of the Empureo software embedded in our app, Empureo products, and Empureo website (the “Service”).

By accessing or using the Service, you agree to comply with the terms and conditions of this Empureo Privacy Policy, and Empureo may process (i.e., collect, use, etc.) your Personal Data as described in this Privacy Policy or in the Terms of Service. Empureo defines “Personal Data” as any data from which it is practical to directly determine the identity of an individual.

This Privacy Policy is entered into in conjunction with the Empureo Terms of Service and may be updated by Empureo from time to time.

Policy Updates

Empureo will provide notice of materially significant changes to the Privacy Policy by changing the Revision Date, posting notice on its site(s), and/or sending a notice directly to users’ registered email addresses.

A user’s continued use of or access to the Service following such notice signifies the user’s intent to be bound to such changes.

What Information is Collected

We collect the following information when visiting our Site or when using the Empureo app.

Personal & Account Information

Information you provide during device setup of your Empureo Product(s), such as:

  • Email address
  • Location of each device
  • Type of mobile device used
  • WiFi SSID & Password
  • Email addresses of any Shared users

Information necessary to complete a purchase from our Site, including:

  • Name
  • Billing and shipping address
  • Credit card information
  • Account username (email address) and password

Device Information

We collect information through your device, including:

  • Audio and video data (for applicable devices)
  • Device serial number
  • Device network information (including IP address)
  • Device activity logs

How Information is Used

We use the collected information for the following purposes:

  • Providing user services and improving product functionality
  • Operating your Empureo Service under your account
  • Sending notifications through the Empureo app
  • Conducting research and analysis to enhance performance
  • Providing customer support via info@empureo.com

Cookies and Passive Data Collection

Empureo automatically receives and records information from your browser, including your IP address, cookie information, and pages visited.

Links to Third-Party Sites

Our websites may contain links to external sites. We encourage you to review their privacy policies as we do not control them.

Sharing Your Personal Information

We may share personal information with third-party service providers who act on our behalf, such as website hosting and promotional services.

We do not sell, communicate, or share your information with other individuals or organizations without your permission, except when required by law.

Behavioral Advertising

We may use your Personal Information to provide targeted advertisements about Empureo products. Learn more about behavioral advertising at the Network Advertising Initiative.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal data. Contact us at  info@empureo.com to exercise these rights.

Online Tracking and Interest-Based Advertising

We participate in advertising networks that use cookies and similar technologies to track user activities for personalized advertising.

Disclosures

Empureo Partners and Affiliates

We may disclose users’ Personal Data to business partners who provide services along with our Service.

Change of Ownership

In the event of a merger, acquisition, or sale, your data may be transferred to a new entity.

Email Communications

We may disclose user communications when necessary to provide the Service, protect our interests, or comply with legal requests.

International Transfers

Your Personal Data may be stored and processed in the United Kingdom or other locations where Empureo operates.

Security

We implement security measures to protect user data, but we cannot guarantee complete security.

Updating or Removing User Information

You can update or remove your information by accessing your account on our site. However, backup records may still retain some data.

Privacy Concerns

If you have privacy-related concerns, please contact us.