Delivery & Shipping Policy

At Empureo, we aim to provide fast and reliable delivery for all our customers. Below are the estimated delivery times and shipping details based on your location.

Delivery Timeframes

• Mainland UK: Free next-day delivery (1–2 days)
• Europe: Estimated delivery in 3–5 days
• Rest of the world: Estimated delivery in 5–10 days

Shipping Costs

• Shipping costs vary based on the size and weight of each Empureo product. The exact delivery charge will be calculated at checkout.

Important Information

• Some products, such as other models of our e-bikes, are delivered in a boxed format and require partial assembly. Detailed assembly instructions are included in the User Guide provided with each bike.
• We provide tracking details so you can monitor your order’s journey from dispatch to delivery.

International Shipping

We currently sell and ship worldwide, including The United Kingdom, Europe, and beyond.

Order Processing & Handling

• Handling Time: Orders are processed and shipped on the same day (Monday to Friday).
• UK Orders: Dispatched via next-day delivery.
• International Orders: Delivered within 3–10 days, depending on the destination.

We’re committed to delivering your order swiftly and securely. If you have any questions about shipping, feel free to contact us!